Writing Trauma Survivors Realistically
On trauma-informed care, administrative burden, and writing trauma survivors realistically — from behind an eligibility desk. A woman called on a Tuesday because her son’s dental coverage had closed. The appointment was in two days. Somewhere between the last review and this one, a form hadn’t been returned, a deadline had quietly passed, and a switch had flipped from open to closed — no malice in it, just the mechanics of a system doing exactly…
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